The Insurance Service
The Insurance Service Protect Your Health, Protect Your Wealth
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Accident Sickness and Unemployment FAQs

 
 

Am I covered if I am made redundant?

  • The Insurance Service can provide cover for unemployment as well as accident and sickness

Can I cancel the policy at any time?

  • You have to give 14 days notice in writing to the insurer whose address is in the policy documents. Again there is no charge

Can I claim more?

  • 65% of gross salary is the maximum you can claim

Can I have fractures and accidental death benefit on their own?

  • No, you can only have fractures with accident or accident and sickness cover
  • No, you can only have accidental death benefit with accident or accident and sickness cover

Do I need a medical examination?

  • No, because pre-existing conditions are not covered, then at point of claim the insurer will contact your GP.

Does it cover me for playing football/rugby?

  • Yes as long as you are unpaid and it is a hobby

Does it cover me for riding a motorcycle or horse?

  • Again as long as it is only a hobby and you are not involved in any competitive event or race

Does it cover me for unemployment?

  • No, it is purely for Accident or Accident and Sickness
  • However we can offer a combined policy that will cover Unemployment

How do I apply?

  • The process takes about 2 minutes either over the phone where we will apply on line for you.
  • Cover will start immediately

How long does the policy last?

  • Up to retirement age
  • You stop paying the premiums
  • You die

How long does the policy payout for?

  • The policy is flexible offering from 12 weeks cover to 104 weeks, 104 weeks is the maximum single claim

How many times can I claim?

  • As many times as you need to ,as long as you continue to pay the premiums, 104 weeks maximum single claim.

If I am claiming do I have continue to pay the premium?

  • Yes , if your claim is for accident or accident and sickness cover
  • In the event of a claim under the accidental death benefit the policy will cease after settlement

Is Accident and Sickness cover the same as Income Protection?

  • Accident and sickness cover is a short term option paying out for up to 24 months
  • Income protection will pay out until chosen retirement age between 50 and 70

Is the benefit tax free?

  • Yes

What am I not covered for?

  • Pre-existing conditions
  • Alcohol/drug abuse
  • Acts of war
  • Hazardous pursuits such as caving maountaineering, winter sports
  • See policy documents for full list

What does deferment period mean?

  • That is the amount of time you have to be continuously off work before you can claim,certified by a doctor
  • You cannot change your deferment period it is rated by the risk of your occupation

What happens if I go back to work and I am ill again with the same condition?

  • If you have claimed for 104 weeks then you cannot claim
  • If you were off ,say, for three months and went back to work for two weeks and were ill again then the deferment period would not apply and the period would count towards the 104 week maximum

What happens next?

  • Once we have completed the application form it is sent to head office who will process it on your behalf
  • Subject to your application being accepted ,you will be on cover within 24 hours of us receiving your application
  • You will receive your policy documents within 7 to 14 days

What happens when I have claimed for 104 weeks?

  • You have to be back at work for 6 continuous months before you can make another claim

What if I change my job?

  • Inform us and we will amend your occupation class and premium

What if I decide not to go ahead?

  • You have a 14 day cooling off period where you can change your mind
  • You will not be charged for the service

What if I receive Statutory Sick pay?

  • The tax free benefit will be paid in addition to your SSP

What if my occupation is not listed?

  • You can fill in the enquiry form or tell us, we will get back to you with terms. We will always try to get you cover.

What is the maximum benefit I can have?

  •  65% of your gross salary.

Who is the policy with?

  • It is underwritten by Sagicor a Lloyds of London syndicate 

Will the policy go up with age?

  • No,it is occupation rated

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The Insurance Services is a trading name of The Health Insurance Services Company Ltd.
The Health Insurance Services Company Ltd is an Appointed Representative of Healthnet Services Ltd.
Healthnet Services Ltd are authorised and regulated by the Financial Services Authority, registration number 312313

©2010 The Health Insurance Services Company Limited. All Rights Reserved. The Health Insurance Services Company Limited is a company registered in England and Wales with company number 6374263. Head Office:Unit 3, Old Co-op Yard, Warwick Street, Prestwich Manchester M25 3HB. Member of The Financial Ombudsman Service. Data Protection Act No: Z8940712. Website created by Evoluted Web Design Sheffield